I can remember when I started out in the professional world, my father gave me some advice, in his words, “In business there are 3 things you NEVER discuss” (for fear of offending or alienating with anyone with a differing point-of-view);
Well….after our blog post 2 days ago on ERGOLAB’s concerns with the ergonomic issues of the Apple iPad, I am nominating another topic that is not open to discussion or questioning.
4. Apple (and anything having to do Apple, it’s products, leadership etc)
The response from Apple nation was impressive and loud. Apple has a fantastic reputation for excellence in product design; creating products that anticipate consumer needs intuitively. Apple users are passionate and proud of their community.
Some reader comments;
– Apple might be leaving the heavy lifting to the after-market. Similar to the iPod series, the iPhone, and the iTouch, Apple is relying on the secondary market to address the ergonomic issues around the product; outside ideas and design will fill the gaps. If this is their thinking, we are a little disappointed Apple did not address the issues within the core design. This device does not come cheap; after investing $499 for the iPad unit; ergonomic accessories could add another $100 or more to that price tag. Our concern is that many consumers will do without the enhancements; due to budget or ignorance of the ergonomic risks.
– Under pressure to deliver a tablet device to the market (Apple’s original target date was October 2009), Apple chose to release an interim model. An enhanced version will be offered at a later date. If this is the case, delay your purchase and wait for increased functionality and sound ergonomics. Particularly if you plan on using the iPad as a small format ‘writing’ or ‘creating’ tool.
-Loving the iPhone and slamming the iPad is hypocritical. Yes, the iPhone poses some ergonomic issues, texting being #1 on the list. Human Factors research proves that the mechanics of texting, regardless of device, are damaging. I would counter your comments with this; the iPhone was never positioned or marketed as a replacement for the laptop. The Apple iPad is being marketed in this way; a SLIPPERY SLOPE in our eyes. People will use this device for writing, with or without the iPad Dock accessory, that usage is high risk.
– A very agitated Apple worshipper demanded that I return my iPhone, my laptop and go back to those big ugly, clunky desktops of yesteryear. I hit a nerve with him.
Take a look at the Apple provided promotional photo to the left, our ERGOLAB team identified several risk factors FROM APPLE’S OWN MARKETING MATERIALS!
Photo 1 – The left hand holding this device is in EXTREME STATIC ulnar deviation, which is a well-known risk factor for the wrist. Check out the extended index finger; this product will lead to overuse of the index finger due to repetitive and prolonged scrolling. Don’t get us started on the risks to the ‘one-finger’ typists who will use iPad for emailing, document creation and more.
Photo 2 – Both wrists are in EXTREME STATIC wrist extension. This position is often the culprit, in causing carpal tunnel syndrome (CTS) and other wrist Repetitive Strain Injuries (RSI).
These identified risks scratch the surface ergonomically. The Apple iPad is not well-designed to support computing – writing emails or creating documents. Typing on the iPad, while it is laying on a flat surface, creates static neck flexion which causes discomfort, pain and possibly REAL INJURY.
If you buy this product – do not type for long stretches. Repetitive Strain Injuries (RSI) can and will occur. If you choose to adapt your iPad; adding the docking system and keyboard, static neck flexion is reduced, BUT STILL PRESENT. Injury is possible even with investment in the iPad Dock with keyboard.
The bottom line; using this device ‘as-is’ poses real risk of injury. It’s our responsibility at ERGOLAB to surface these issues, it’s our job, it’s what we do. Just don’t shoot the messenger.
What’s your point-of-view on the Apple iPad? We’d love to hear from you.