Apple iPad Part Deux; Don’t Shoot the Messenger.

I can remember when I started out in the professional world, my father gave me some advice, in his words, “In business there are 3 things you NEVER discuss”  (for fear of offending or alienating with anyone with a differing point-of-view);

1. Religion

2. Sex

3. Politics

Well….after our blog post 2 days ago on ERGOLAB’s concerns with the ergonomic issues of the Apple iPad, I am nominating another topic that is not open to discussion or questioning. 

    4.     Apple (and anything having to do Apple, it’s products, leadership etc)

The response from Apple nation was impressive and loud. Apple has a fantastic reputation for excellence in product design; creating products that anticipate consumer needs intuitively. Apple users are passionate and proud of their community.  

Some reader comments;

– Apple might be leaving the heavy lifting to the after-market.  Similar to the iPod series, the iPhone, and the iTouch, Apple is relying on the secondary market to address the ergonomic issues around the product; outside ideas and design will fill the gaps.  If this is their thinking, we are a little disappointed Apple did not address the issues within the core design.  This device does not come cheap; after investing $499 for the iPad unit; ergonomic accessories could add another $100 or more to that price tag.  Our concern is that many consumers will do without the enhancements; due to budget or ignorance of the ergonomic risks.

– Under pressure to deliver a tablet device to the market (Apple’s original target date was October 2009), Apple chose to release an interim model. An enhanced version will be offered at a later date. If this is the case, delay your purchase and wait for increased functionality and sound ergonomics. Particularly if you plan on using the iPad as a small format ‘writing’ or ‘creating’  tool.

-Loving the iPhone and slamming the iPad is hypocritical.  Yes, the iPhone poses some ergonomic issues, texting being #1 on the list.  Human Factors research proves that the mechanics of texting, regardless of device, are damaging.  I would counter your comments with this; the iPhone was never positioned or marketed as a replacement for the laptop.  The Apple iPad is being marketed in this way; a SLIPPERY SLOPE in our eyes. People will use this device for writing, with or without the iPad Dock accessory, that usage is high risk. 

– A very agitated Apple worshipper demanded that I return my iPhone, my laptop and go back to those big ugly, clunky desktops of yesteryear.  I hit a nerve with him. 

                                                                                                                                                                                                                                                                                                                                                                                                                                             The Apple iPad has ergonomic flaws. 

Take a look at the Apple provided promotional photo to the left, our ERGOLAB team identified several risk factors FROM APPLE’S OWN MARKETING MATERIALS!

Photo 1 – The left hand holding this device is in EXTREME STATIC ulnar deviation, which is a well-known risk factor for the wrist.  Check out the extended index finger; this product will lead to overuse of the index finger due to repetitive and prolonged scrolling. Don’t get us started on the risks to the ‘one-finger’ typists who will use iPad for emailing, document creation and more.

Photo 2 – Both wrists are in EXTREME STATIC wrist extension. This position is often the culprit, in causing carpal tunnel syndrome (CTS) and other wrist Repetitive Strain Injuries (RSI).

These identified risks scratch the surface ergonomically.  The Apple iPad is not well-designed to support computing – writing emails or creating documents.  Typing on the iPad, while it is laying on a flat surface, creates static neck flexion which causes discomfort, pain and possibly REAL INJURY. 

If you buy this product – do not type for long stretches. Repetitive Strain Injuries (RSI) can and will occur.  If you choose to adapt your iPad; adding the docking system and keyboard, static neck flexion is reduced, BUT STILL PRESENT.  Injury is possible even with investment in the iPad Dock with keyboard.

The bottom line; using this device ‘as-is’ poses real risk of injury. It’s our responsibility at ERGOLAB to surface these issues, it’s our job, it’s what we do.  Just don’t shoot the messenger.

What’s your point-of-view on the Apple iPad?  We’d love to hear from you.

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The Apple iPad; this Apple has a few worms.

I, like many of you, am addicted to the iPhone.  This love affair began almost 14 months ago; together my iPhone and I have surfed the web, dined in the finest restaurants, navigated the world, and downloaded app after app. We’ve Tweeted, Friended and Linked.  I think it’s forever. No…I know it’s forever.

Today, the company responsible for my iPhone introduced a new member of the Apple family, the Apple  iPad.  Would it be love again?? Would this iPad wiggle it’s way into my life and my affections?

Sadly, what began with such promise and hope…is now dashed.  While my iPhone love has transformed my life;  how I make phone calls, surf the web, connect to friends and clients through social media like Twitter, Linked In and Facebook, and yes, even update this blog – the iPad is little more than a giant iTouch.  It’s a ‘tweener’ product, elbowing it’s way into the Apple family portrait.  Bigger than an iTouch with a larger QWERTY touchscreen  but without the computing power and reach of the Apple Powerbook lines.  

Beyond my personal realization that the Apple iPad doesn’t seem to have a place and purpose in my own life, our ERGOLAB team has some deeper concerns with the ERGONOMIC implications of the product.  We already know that laptops can create significant Ergonomic challenges without tricking the tool out with accessories; docking station, keyboard, keyboard tray, monitor, monitor arm and wireless mouse.  Once we have pimped out our laptop with Ergonomic accessories, the configuration must be adjusted (ideally by a trained Ergonomist) to ensure neutral body postures and avoid injury.   WHEW…exhausting.

The Apple iPad has all the Ergonomic challenges associated with the laptop AND takes another step in the WRONG DIRECTION.  Typing on the iPad touchscreen while the iPad rests on a flat surface will force the neck into more extreme static neck flexion or extension depending on the users posture. Eye strain is also a risk.  TRANSLATED – typing on the iPad for any stretch of time will create neck pain, possible eye strain and could cause injury. 

The ability to attach a keyboard to the iPad (the iPad Dock) was a good move by Apple; but no consideration was given into the lack of adjustability of the height of the screen once it is attached to the iPad Dock. This was a missed opportunity by Apple to address head-on the Ergonomic issues related to laptop use (these issues are well-documented).  The ability to telescope the iPad up and down would allow the iPad to be adjusted to the proper height for the user, ensuring neutral neck postures and subsequently, comfortable viewing.

Take a look Flybook’s VM Theory laptop – pictured below – the solutions are out in the marketplace; it is a shame Apple didn’t take this opportunity to address the Ergonomic limitations of small format computing (laptop and tablet formats).

What are your thoughts on the Apple iPad?  We’d love to hear from you.

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